About Impact Learning Systems

CompTIA is an association committed to fostering and growing the IT industry by promoting industry standards, growing professional IT expertise, providing IT skills education, and developing relevant business solutions. Our training programs have been accredited by this standard setting association.

The Technology Services Industry Association (TSIA) is chartered with providing the service and support community with market research, certification programs, networking, media and analyst relations. TSIA core constituents include the world's leading enterprise and consumer technology companies. Impact provides the foundation training programs that lead to TSIA certification.

Service 800 is an industry leader in real-time customer follow-up and industry benchmarking programs. Real-time customer feedback helps measure the performance levels of individual representatives and service processes and helps reduce costs. Service 800 works with CompTIA, TSIA, and other industry associations to provide independent 3rd party analysis of customer perceptions.

Independent of any program provider, Advantage Performance Group offers the globe's premier, best-of-class learning and performance solutions. Each of their partners delivers thought-leading learning content and cutting-edge methods that have been proven with leading organizations. Impact works in partnership with Advantage to provide sales and service solutions to customers with contact centers.