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Posts Tagged ‘customer experience management’

Four Ways to Show You Value Your Customers

May 6th, 2010 by Monica Postell

Perhaps it takes an economic downturn…I mean readjustment…of the scale that we’ve had to realize just how important loyal customers are to a business. It goes without saying (but I will say it anyway) that without customers there is no business.  But how much effort and emphasis does your organization place on getting new customers versus keeping existing customers?

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