5 Ways to Grow a Culture of Customer Loyalty
Have you ever felt like you weren’t being listened to? If so, you know how frustrating it can be.
Recently my husband reordered a pair of shoes and the company sent the wrong size. I called customer service to get the right size. A lady answered and I explained our situation. She interrupted me and said she just needed our last name, and then she told me to check my email for return instructions.
