5 Ways to Grow a Culture of Customer Loyalty
“Are we there yet?” “Are we there yet?” “Are we there yet?”
Do kids still say that? I sometimes think the adult version of that old anthem is “Is it fixed yet?”
Posts Tagged ‘expectations’Is It Fixed Yet? — Managing Customer Expectations for Technical SupportJune 15th, 2010 by Monica PostellThe Mediocrity of Customer Service ExpectationsMay 27th, 2010 by Vasudha Deming      |
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