5 Ways to Grow a Culture of Customer Loyalty
I live in a beautiful south Florida beach town, but before you start sending me mental daggers, take note that it’s mid May which means mid to upper 80’s with daily tropical thunderstorms pumping up the humidity. Naturally, it’s time for my HVAC unit to die. I’ve had field service technicians out three times in the last month to fix freon leaks so I knew what was coming. The unit was nine or ten years old which in Florida A/C years is like being 90 and still playing golf every day.
Posts Tagged ‘field support’What I Learned About Field Service TodayMay 20th, 2010 by Monica Postell      |
||||
