5 Ways to Grow a Culture of Customer Loyalty
There’s a view of sales and customer service evolving in social networks that goes beyond selling or supporting the features and functions of products or services; it’s about engaging customers and giving them a voice. Back in the stone age, these communities were called users groups; now they’re called online communities. It turns out that engaging customers is good business and network technology is a perfect tool to get them engaged.
Posts Tagged ‘marketing’Engaging Customers in a Networked WorldFebruary 8th, 2010 by Malcolm Carlaw      |
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