5 Ways to Grow a Culture of Customer Loyalty
For me, job enrichment is all about providing mental stimulation and opportunities to grow professionally so your employees – especially the talented ones that you and your customers appreciate so much – stay both happy and with you.
Posts Tagged ‘sales’How Telephone Sales Training Affects Job EnrichmentJuly 27th, 2010 by Monica PostellTotal Service Through Cross-Selling: A Brief HistoryJuly 8th, 2010 by Seth BricknerApproximately 65,000,000 years ago, as pterodactyls were on their way out and USB devices were on their way in, printer cables were sold separately from home printers. That was standard practice. Here’s how it worked: Four Ways to Show You Value Your CustomersMay 6th, 2010 by Monica PostellPerhaps it takes an economic downturn…I mean readjustment…of the scale that we’ve had to realize just how important loyal customers are to a business. It goes without saying (but I will say it anyway) that without customers there is no business. But how much effort and emphasis does your organization place on getting new customers versus keeping existing customers? Five Tips to Improve Service for Your CustomersApril 28th, 2010 by Monica Postell“How do you improve service for customers?” Now there’s a topic that no one ever talks about, right? Why Buy if They’re Not Selling?January 15th, 2010 by Vasudha DemingYears ago, a mentor told me that she never buys from someone who doesn’t ask for the sale. It was an off-the-cuff remark, but it turned into a powerful lesson for me. At the time, I was just learning how to make sales calls—and how to overcome the associated nervousness. This casual comment somehow bolstered my confidence; the notion of “asking for the sale” seemed to indicate competence and expertise. It has informed my selling—and buying—ever since.       |
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