NEW! Instant Impact Webinar

5 Ways to Grow a Culture of Customer Loyalty
 
Subscribe: DeliciousFacebookDiggRSS FeedStumbleUponTwitter

Posts Tagged ‘service interaction’

What Customer Service Skills Are Most Valuable?

March 29th, 2010 by Vasudha Deming

At Impact Learning Systems we’re frequently asked which skills are most valuable for customer service — and most essential to include in a customer service training session. The honest answer is this: Skills are of secondary importance.

(more…)

DeliciousFacebookDiggRSS FeedStumbleUponTwitter