Your customers are bombarded with marketing messages today. It’s tough to stand out! Now, with Impact’s telesales training program, your sales reps will be poised to engage prospects and customers in conversations that deliver increased revenue and satisfied customers.
Getting to the HEART of Telephone Sales™
Getting to the HEART of Telephone Sales™ teaches telesales strategies and skills, but goes a step further. It instills in your staff an intrinsic desire to serve prospects and customers by understanding their situations, their problems, needs, and desires and presenting your product or service in a way that addresses those issues. No longer will your sales reps be missing opportunities or reading tedious scripts. With this telesales training course, your sales reps will easily be able to personalize telesales messages, overcome resistance, and gain commitment to their call objective.
This telesales training program teaches representatives to:
- Better understand buyer needs
- Personalize sales messages
- Have more control of the call
- Have more confidence
- Overcome resistance in a positive way
- Gain commitment to their call objective
It’s the perfect training for inside telesales reps and outside field reps who use the telephone to:
- Prospect for new business
- Set appointments
- Qualify leads
- Make one-time sales
- Manage ongoing accounts
Why is this telesales training different? To find out, give us a call to learn more or request a demo and a free course outline today. We’re happy to show you how companies have used this program to increase revenue by up to 20%.