Impact Learning Systems

GET TO THE HEART OF CUSTOMER EXPERIENCE

The Medium is the Message

There’s a say­ing that we think has a lot of rel­e­vance to the field of sales: "Who you are speaks so loudly I can’t hear what you are say­ing." Prospec­tive and present cus­tomers pay as much atten­tion to your char­ac­ter and to the way you present your­self as they do to the ben­e­fits of your prod­uct or ser­vice. Make sure that your actions and your skills make the right statement!
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