I saw an inspiring movie this evening about a young woman who feels stuck in an unrewarding job and decides to cook her way through Julia Child’s “Mastering the Art of French Cooking” and blog about it. It made me want to find my mother’s copy of Julia’s masterpiece, break out the butter, dig out my whisks, and cook something that would make my friends and family exclaim “Yum!”
As I watched the movie, I was struck that “Julie & Julia”—aside from being a delightfully entertaining film—is about transcending oneself. At Impact Learning Systems, Transcending Yourself is one of the five customer service principles of The Heart Model™, which is an integral part of all of our training programs.
Transcending is about personal growth and starts with setting achievable goals. Ok, so Julie’s goal of cooking 524 recipes in 365 days wasn’t exactly a small goal but it was apparently something she thought was achievable. The idea is to grow, do something you couldn’t do before. For Julia Child it was learning to cook. She could barely boil an egg when, at 40, she started at Le Cordon Bleu in Paris. Personally, this gives me a lot of hope as I attempt to transcend myself by learning more about social media or how to build better branching interactions in webinars or how to write a relevant blog.
Transcending is also about taking incremental steps for performance improvement and growing from your mistakes. Julia Child mastered flipping an omelet but not without a lot of egg on the floor. She tried her best. She didn’t mean to flip it on to the floor but, as she’d say, “C’est la vie.” The same can be said for closing a sale, helping a disgruntled customer or resolving a technical problem on the first call. You may not be able to achieve your goal the first time but you try your best, learn from the experience, and try again on the next call until you do achieve your goal.
It took Julie several tries and ultimately the help of two other people to properly poach an egg but she didn’t give up. She was inspired because Julia Child didn’t give up either—even when she was told she was a terrible cook.
So how are you going to transcend yourself?