Impact Learning Systems

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When sending attachment files

When send­ing attach­ment files larger than 500K, warn your cus­tomer that the file is large and may take some time to down­load. This won’t make the down­load­ing time pass more quickly, but at least the cus­tomer will know the cause of the delay. You may even want to inform the cus­tomer of a large attach­ment via the phone. Your cus­tomer will appre­ci­ate the call!
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