Kirkpatrick's Four LevelsTM of Training Evaluation
Level What is measured Tools and methods
1 Reaction How participants feel about the training Post-training surveys, verbal reaction
2 Learning The increase in knowledge, skills, attitude & confidence Assessments or tests, interviews or observation before and after training
3 Behavior The extent of learning applied back on the job Monitoring and observation over time
4 Results The effect on business Benchmarking and tying results to improved business performance
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