| Kirkpatrick's Four LevelsTM of Training Evaluation | ||
| Level | What is measured | Tools and methods |
| 1 Reaction | How participants feel about the training | Post-training surveys, verbal reaction |
| 2 Learning | The increase in knowledge, skills, attitude & confidence | Assessments or tests, interviews or observation before and after training |
| 3 Behavior | The extent of learning applied back on the job | Monitoring and observation over time |
| 4 Results | The effect on business | Benchmarking and tying results to improved business performance |
| For more information, go to www.kirkpatricpartners.com | ||
